All transactions made through this site is between you as a customer and
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All orders are confirmed automatically (by email) and you will max within 24 hours on weekdays receive notification by e-mail if there were any problems with delivery (backordered / out of stock items).
You can always follow your order status by following the link provided in your order confirmation or by visiting your member account. Order status is at the top left on the order page.
Orders to be paid by giro, e-banking or check will be valid for 10 days from order date, then canceled automatically.
It is possible to pay by: credit card, Visa card, Visa Electron, JCB, American Express, Mastercard, Maestro
Bank Transfer / Internet bank:
Nordea Reg.No. 2190 Account 6876453760
Iban: DK1720006876453760 - Swift: NDEADKKK
Pickups physical store:
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We ship usually the same day we receive your payment.
If your order contains order, the order will however only be sent when we can make a single delivery.
FG-Hobby.dk uses PostNord for all shipments. Overseas and foreign destinations will pay shipping according to current tariffs of PostNord.
These charges are incorporated into our system and you will always get the cargo indicated before ordering. You'll never pay more than the system constructed.
You have 14 days return / cancellation.
Goods must be returned in original packaging, and possibly. protective packaging. Want money back, it will facilitate our business, if you simultaneously send us information about your bank. We need the following information:
Registration number (4 digits)
Account Number (10 digits)
We will return the money to your account the same day we receive the goods.
Warranty and Guarantee:
FG-Hobby.dk exchange or repair if possible defective goods, but we reserve the right to settle a claim by paying its price.